Additional Legal Disclaimer
Before shopping on RoomMoral, please carefully read this Legal Disclaimer to understand the platform’s scope of responsibility, service terms, and user rights.
1. Commercial Transparency
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All information displayed on the platform is intended to be true, accurate, and complete.
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Product prices, shipping fees, and applicable taxes are clearly indicated, with no hidden charges.
2. Nature of Business & Shipping
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The platform only provides online sales and does not operate physical stores.
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All orders are processed and shipped according to the website’s displayed workflow.
3. Customs & Tax Compliance
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Product prices include Australian GST (10%) and applicable customs duties.
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Complies with DDP (Delivered Duty Paid) terms, so customers do not need to pay additional customs or tax fees.
4. Cancellation & Refund Rights
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Users may request no-reason returns or exchanges within 30 days after receipt of goods.
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Please refer to our Return & Exchange Policy for detailed procedures.
5. Payment & Data Security
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Payments are only supported via Visa and MasterCard.
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The platform does not store user payment information. All transactions are processed via secure, encrypted channels to ensure safety.
6. Warranty & Service Disclaimer
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The platform strives to provide high-quality products and services, but cannot guarantee products are completely defect-free in all scenarios.
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If users encounter issues while using products, please contact our customer service promptly for assistance.
7. Complaints & Contact Channels
If you have any questions or complaints, please contact our customer service team:
Address: 1208 Jackson Ave, Las Vegas, NV
Phone: +1 (702) 745-1876
Email: taxhelp@RoomMoral.com
Service Hours:
Monday to Friday
09:00–12:30 / 14:00–18:00 (Australia Time, GMT+10)
8. Dispute Resolution
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The platform operates in accordance with Australian laws and GDPR regulations.
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RoomMoral reserves the right to update this Legal Disclaimer and will notify users of any relevant changes in due course.