Payment Terms

When shopping on RoomMoral, we provide secure and convenient payment methods to ensure that customers can complete their orders smoothly.

1. Accepted Payment Methods

• Currently, we only accept Visa and MasterCard payment cards.

• All orders are settled in Australian Dollars (AUD).

2. Payment Security

• The platform does not store your payment card information.

• All payment data is processed through secure, encrypted channels to ensure transaction safety.

3. Order Cost

• Total Order Amount = Product Price + Shipping Fee

• Product prices include all applicable customs duties and Australian GST (10%).

• No additional hidden fees will be charged at checkout.

4. Payment Issues

• If your payment is unsuccessful, please check that your payment card information is correct and confirm that your issuing bank supports the transaction.

• For payment issues, please contact our customer service. The platform will assist you within 1–3 business days.

5. Responsibility

• The platform will make every effort to ensure the payment process is completed smoothly.

• Delays or failures caused by payment providers or banks are the responsibility of the respective institutions.

• Users must provide accurate payment information to avoid any impact on order processing.

6. Contact Us

If you have any questions regarding payment, please contact our customer service team:

Address: 1208 Jackson Ave, Las Vegas, NV
Phone: +1 (702) 745-1876
Email: taxhelp@RoomMoral.com

Customer Service Hours:
Monday to Friday
09:00–12:30 / 14:00–18:00 (Australia Time, GMT+10)